Instructions for Ordering from LetsGoGreen.com
We accept Visa, MasterCard or PayPal
When you have decided to go ahead with your order, please phone us toll free at 1-888-248-9754 or
and we'll make arrangements for payment.
All shipments are FCA Burlington, Ontario Freight Prepaid. This means:
We encourage our customers to check their shipments for damage before signing the bill of lading. If the box is crushed, dented, or has forklift holes in it, ask the driver to wait while you open it to inspect the contents. Once you have signed off you will not be able to make a claim for damages.
Outside of Canada and the United States:
We ship worldwide, but please note that outside of Canada and the US, we only accept payment via a money transfer.
Minimize Shipping Costs:
We'll do our best to minimize your shipping costs. Orders are shipped factory direct from Burlington, Ontario, Canada.
Toilets can be returned to the manufacturer within 30 days if the shipping carton has not been opened. The customer pays return shipping to Ontario.
Returns are only accepted with a "Return Authorization Number" displayed clearly on the outside of the shipping carton, so if you must return your toilet, call me and I'll get you a number. A 20% restocking fee will be deducted from your refund, as well as costs for any damage to the toilet, so be sure to insure it when shipping.
Note to Canadian Residents:
Note to US Customers:
We're here to help you choose the products that are best able to meet your needs. Call us if you have questions.
Customer Service 1-888-248-9754
Full-colour catalogues are available in English or French.
with your name and mailing address to receive a hard copy catalogue. You'll get an English
version unless you specify French. Catalogues are available in soft copy as well. If you email without your mailing address you'll get a soft copy.
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